Papadopoulou, Konstantini; Παπαδοπούλου, Κωνσταντινή
(Τ.Ε.Ι. Κεντρικής Μακεδονίας, 2018)
Customer service and management can be considered as a very important phase of service or product sale. The customers interact with employees and through this interaction they receive the service or product they wish to ...